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PINNED Duplicate Associate popup warning
Requesting that a popup appears during creation of a new associate. If it is possibly a duplicate associate, prompt the user to confirm and select the correct associate from a list of candidates, or to continue to create a new associate.
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Flag for prepaid maintenance and Extended warranty

To save Appointment coordinators and advisors time, we need a quick flag that is visible on the main appointment and work order screen where we can see at a quick glance if the customer has prepaid maintenance, or extended warranty.
Guest over 1 year ago in Quorum DMS / QuorumDMS Service 0

Batch schedule Time Zones Should Read from Store Setup

I need to be able to schedule batches across time zones and have the options in the drop down to be either wide open and follow business rules or be the time zone of the dealership not my computer time zone. Please add some kind of flag so rather ...
Kandise Bryant 7 months ago in DealerMine / Batch Jobs 0

Description for Transportation in OLS

When you come to the screen to book type of transportation could there be a Description Field inserted for each transportation type so descriptions of what they are and/or instructions and criteria. Example there is a $5 fee per Uber ride, Custome...
Ann Bartlett 4 months ago in DealerMine / Online Scheduling / Transportation Config 2

Update Deal While Customer is Viewing Menu

When presenting Menu to a customer on screen, I am unable to update the deal without the customer seeing. If I open Autovance on a separate computer and make changes there, the updates are not loading on the one in front of the customer. I would l...
Guest 4 months ago in Autovance / Menu 0

Accessory Pictures

It would be great if we could display the pictures of the accessories in Autovance (similar to how it is in Accessible Accessories), or have a link that connects to the images in Accessible Accessories.
Stephen Kennedy 3 months ago in Autovance / Integrations 0

Display Draft Appointments on Schedule

During a recent CDK Degraded Services incident, DealerMine gave the ability to display "draft" appointments within specified Time Slots to avoid overbooking the Appointment Schedule. This would be beneficial throughout a given day, but also during...
David Haley 9 months ago in DealerMine / Appointment Schedule 1

Technician time logging

Need to be able to log on and off when parts or a writer is in the ticket
Garry Brattly 6 months ago in Quorum DMS / QuorumDMS Service 0

Call Log Not Reflecting Time Zone

Currently the Database Call Log reflects the time zone in PST by default, regardless of which timezone the stores are in. Presumably this is because you can filter to ALL so when displaying ALL, the timezones would need to be consistent, and PST i...
David Haley 3 months ago in DealerMine / Telephony 0

Reporting for Recall Integration

Currently, DealerMine does not have reporting for Recall Integration. Here are some potential report components to consider: Store-Level Totals: Recall Button requests and unique VIN searches, broken down by user Appointments Booked: Tracking appo...
Kandise Bryant 4 months ago in DealerMine / Reporting 0

Customer Search - Grey out Create until they Search

I would like the system to grey out "Create" until they've hit "Search" - this will ensure that people are not creating multiples over and over again, facilitating the need to merge.
Seretha Gaudet 4 months ago in DealerMine / Customer Search 0