Can we have the ability/functionality to pull the "Reserve" parts for "Spords" within DealerMine? From Call Select Screen - Special Order Parts - I am requesting a new feature be added for "Reserve" parts in addition to "Back Counter"/"Front Counter"
Please add the sort option seen in other buckets in call select (By Recycle Oldest to Newest) to the fetch category so it's easier to grab those who have not been contacted or recycled recently
I would like to see a feature added that would allow a manager to restrict how many calls can be extracted from the call selection buckets by an operator - i.e. 5-14 month calls - limit "xxx" calls extracted at one time by a particular operator. O...
In a branched setup, if a SPORD was ordered from Branch 1, but then the customer services as branch 2, the VIN gets assigned to branch 2 and when the SPORD shows up, it will look like it's for branch 2 even though it was ordered in branch 1. Pleas...
It would be so useful if we could send a fetch automation to the call select screen or the work plan. For example, if I want salespeople to call customers on their birthday I can create a fetch automation, but it will only work for email, text or ...
Is it possible to update the call select ‘Confirm Appts’ ‘Level 1’ bucket at the store and branch level so that it only includes appointments where there is no email on file? I ask as some of our OEMs have mandated that we use XTIME scheduler to b...
Would be a great option to have the ability to exclude various call types from call select in Store Specifications, rather than only being able to deal with it at a user level. For example, our reps work multiple stores, but as a BDC, we only do S...
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