Overview: Fetch currently allows emails and text messages to be sent before the start of the business day. However, when scheduling a text or email blast, users may inadvertently send messages outside of the time frames permitted by CASL regulatio...
We've identified an issue where some customers are not receiving a batch we have setup via fetch. The issue is because we are using "LastRODate" and "RODate" in the fetch query, but this refers to the RO OPEN date when we are tryiing to target the...
I want to know how many customers have opted out of texting after receiving the marketing text message We need to have the following fields add to Data Source-Contact History. Turn Off Date , Turn Off User and Turn Off Reason So that we can pull t...
Fetch Last Modified Date to be RED if less than today
To help guide the end user in creating accurate Fetch campaigns, we need to colour the last modified date in red if less than today. This will prevent users from sending campaigns to customers who may not qualify anymore based on some type of acti...
Would like a way to mass delete old fetch imported files out of DealerMine Fetch whilst keeping the contact history connected to the import. Ideally, flag the fetch import as deleted and just hide it like emails in the inbox.
Is there a way to import a Vin list and then have that VIN list cancel out any Maintenance contact on a profile? We import a lot of “teleservice” customers. These are customers whose vehicles are due for service and the list is sent to a specific ...
I would like to build a Fetch to pull all customers who have express consent turned on, and there appears to be no way to get this information. Can you please expose the express consent information and create a suggested query? Express Consent = Y...
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