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Setup & Configuration

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OLS: Remove Save Button in Repair Groups

The drag and drop already saves automatically so the save button is now redunant, please remove
Patrick Manning 2 days ago in DealerMine / Online Scheduling / Setup & Configuration 0

Contact Support Form Severity Level

I would recommend on the Contact Support form, that something be added to indicate an end users level of issue/severity. Like this is “HIGH” level send we can not send or receive emails - when submitting a Ticket
David Haley 15 days ago in DealerMine / Setup & Configuration 0

Description for Transportation in OLS

When you come to the screen to book type of transportation could there be a Description Field inserted for each transportation type so descriptions of what they are and/or instructions and criteria. Example there is a $5 fee per Uber ride, Custome...
Ann Bartlett 4 months ago in DealerMine / Online Scheduling / Transportation Config 2

Appointment Booked Text Notification

I am requesting that DM send a text notification as soon as the appt is booked. Currently DM can send an email, but it cannot send a text
Guest about 1 year ago in DealerMine / Setup & Configuration / Texting 0

Ability to Flag Recycle Codes as Batch Only

Need an option to flag certain recycle codes as "Batch Only" such as "Voice Drop", "Batch Text" etc... so they are not available for Appt Coordinators to select on a customer profile when recycling.
Lisa Winchester 3 months ago in DealerMine / Batch Jobs / Setup & Configuration 0

Service Manager Role Type Should Have Access to Stats Button

Many times, the service managers are the ones in charge of the BDC, why doesn’t the user type “Service Manager” have access to this information? This is a nice feature to have a quick look at how the team is doing. Except, Service Managers don’t g...
Guest 11 months ago in DealerMine / User Setup 0

Dark Mode Theme

It would be great to have a Dark Mode color theme in DealerMine. None of the current themes are dark enough or have too much contrast. Dark mode reduces eye strain and is extremely beneficial to those with light sensitivity. This would be a great ...
Bianca Pitre over 1 year ago in DealerMine / Setup & Configuration 0

Limiting Shuttles by Hour

The dealership would like to be able to limit shuttles per hour like we do for waiters on the appointment schedule. With the lack of available vehicles and restrictions that resulted from covid with reduced passengers in their shuttle vehicles the...
Guest almost 3 years ago in DealerMine / Transportation Config 0

Make Vehicle Ownership Change Permission Based

Would love to see a permission that restricts who can change vehicle ownership from customer profiles based on user role/individual.
Guest about 2 years ago in DealerMine / Customer Profile / User Setup 1

Mobile Friendly DealerMine

My idea for a feature request would be to make the website a little more mobile friendly. Lately we have been experiencing power outages in our area due to storms etc. We have a service cell phone I can work from. Yesterday during an outage, I nee...
Lisa Winchester 11 months ago in DealerMine / Setup & Configuration 0