It would be helpful to have the ability to apply scheduling restrictions within the system based on department to prevent overbooking. For example, we limit diesel vehicle appointments to a minimum two week out booking. Similarly, the trim departm...
During a recent CDK Degraded Services incident, DealerMine gave the ability to display "draft" appointments within specified Time Slots to avoid overbooking the Appointment Schedule. This would be beneficial throughout a given day, but also during...
It would be a huge time saver to have a hyperlink embedded on the “Appt Hist” tab for past appointments that need to be recreated. After a customer is a no show and the appt is deleted then we have to recreate the appointment from scratch. The onl...
Currently, if an appt exists on a day that is full, if you try and update it you can update an opcode successfully, but if you try and change the transportation type, or anything else on the right side of the book appt window, it does not allow th...
Receive Warning Message Once When Editing Appt When Shop is Full
When you open an existing appt on a day the shop is full, you get an error message over and over every time you make a change to the appt. Can wit be made so that you receive the message once and only once.
I would like the ability to break up bigger jobs on the appointment schedule without having to book multiple appointments that mess with AC's stats and end up going to No Shows. If I book an engine job, as an example, I would like to be able to br...
I would like to set waiters within a specific range, not just specific times. I want to have the ability to book, say, 2 waiters within a range (e.g. 9AM-to-10AM) but my Appt Schedule is setup every 15 minutes. Would like the ability to book 2 wai...
Currently when editing an appt, you have 2 radio buttons you can choose, stay on customer and send notification. I would like an additional button added that says “send updated appt information” and when you click this button it would then open a ...
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