When I remove a critical note from PBS, it is remaining in DealerMine. It's very important this reflects what is actually in PBS, so if it gets removed then it needs to be removed in DealerMine as well.
Before changes were made to the texting window, if you starting writing a text, then navigated away, when you came back to that customer what you wrote was still there. This is no longer the case. Please add logic to temp save it for that session/...
Stop Batch and Add Warning When Template or Voice File Deleted
Currently, when a Sales Schedule is set up, if it's via email or text and the underlying template is deleted, the sales schedule will not run. However, if it's set to run via voice drop and the underlying voice file is deleted, the sales schedule ...
I would recommend on the Contact Support form, that something be added to indicate an end users level of issue/severity. Like this is “HIGH” level send we can not send or receive emails - when submitting a Ticket
Would it be possible to add the store name to the Batch ROI Report? When I run the report for multiple stores within a group, it’s impossible to tell which report belongs to which store.Including the store name would really help with clarity and o...
Overview: Fetch currently allows emails and text messages to be sent before the start of the business day. However, when scheduling a text or email blast, users may inadvertently send messages outside of the time frames permitted by CASL regulatio...
It would be helpful to have the ability to apply scheduling restrictions within the system based on department to prevent overbooking. For example, we limit diesel vehicle appointments to a minimum two week out booking. Similarly, the trim departm...
Quorum Integration (Customer Data Pull - BirthDate)
To allow us to fetch and communicate with customers on their birthday, I am requesting that Birth Date be added to the customer data pull from Quorum DMS
I can send a test email, but I can’t send a test text message, why? Can you please add this functionality as what you see in the text editor is not always what arrives in the customers phone.
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