I don't believe we should be showing last 8 digit of the VIN on OLS, recommendation to remove it completely or block out most of it leaving one or 2 at the end
Please build a 1 step (2 factor authentication) between entering your phone number and being presented with any identifiable information in OLS, but right now as soon as you enter a phone number this is what’s presented;YearMakeModelest mileagelas...
When you come to the screen to book type of transportation could there be a Description Field inserted for each transportation type so descriptions of what they are and/or instructions and criteria. Example there is a $5 fee per Uber ride, Custome...
Currently DealerMine uses Universal Analytics which has been upgraded to a new Google Analytics 4, however DealerMine doesn't have the ability to put the GA4 integration information into the DealerMine screens. So we are not tracking all the new d...
I would like to have the ability to change the wording in OLS. Instead of it saying "Additional Services" I want to be able to change it to "Promotions" OR add a promotion option on the screen. It would be ideal to be able to change to what the cu...
Can we implement a feature that allows us to review OLS statistics for customers who have started the OLS scheduling process but did not complete it. Specifically, it would be helpful to have insights into which screen the process was abandoned on...
I would like the ability for customers to be able to edit their contact info online in OLS. Currently, when you match it blanks out the details at the end. Would be great to have some kind of SMS validation the customer could go through to verify ...
OLS: Don't Delete Year Make Model if VIN Incorrect
If a customer enters their year, make and model & mileage and then enters their VIN incorrectly, it blanks out the make and model. When a VIN is being entered after the year, make and model have been entered, and the VIN is not valid, do not b...
