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Quorum Ideas Portal
Workspace DealerMine
Categories Online Scheduling
Created by Guest
Created on Nov 23, 2023

OLS: Don't Delete Year Make Model if VIN Incorrect

If a customer enters their year, make and model & mileage and then enters their VIN incorrectly, it blanks out the make and model.

When a VIN is being entered after the year, make and model have been entered, and the VIN is not valid, do not blank out the make and model. Simply say “Invalid VIN, click Next to proceed or re-enter”.

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