OLS Abandon Statistics

Can we implement a feature that allows us to review OLS statistics for customers who have started the OLS scheduling process but did not complete it. Specifically, it would be helpful to have insights into which screen the process was abandoned on. This data will enable us to identify potential issues in the scheduling flow and make necessary improvements to enhance the customer experience.

For ex, could you build a report with data that would give:

# of visits

# of appts booked

# abandoned (visited but didn't book)

# abandons per page