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Created by Kandise Bryant
Created on Dec 11, 2024

Who Opted Out After Text Campaign?

I want to know how many customers have opted out of texting after receiving the marketing text message

We need to have the following fields add to Data Source-Contact History.
Turn Off Date, Turn Off User and Turn Off Reason So that we can pull the data or configure the fields

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  • Guest
    Dec 20, 2024

    I have had a customer request for YTD opt outs and am unable to fetch the data without the missing fields. They are looking for both email and text