Requesting that a popup appears during creation of a new associate. If it is possibly a duplicate associate, prompt the user to confirm and select the correct associate from a list of candidates, or to continue to create a new associate.
Indicate manual entries on the Employee Time Clock Report with an asterix.
Highlight manually entered Time Clock submissions and alterations. (ie) in similar systems there would be an asterisk (*) beside the numbers that had been modified. It would also be nice if we could tell who changed it.
The book by tech functionality needs to recognize blocked time so that it could automatically prevent another appointment from being booked if an appointment overlaps a blocked time slot. Ex: In the screenshot below, you can see that the tech has ...
Looking to find out if there is a way to know who read a text message in a customers profile? We ran into a situation where a rep read a text message and never responded back to the customer. Can Dealermine track every step of who marked a text or...
Restrict users from changing the booking employee on service appointments
In QDMS, many of our users have a security profile that makes them unable to change the booking employee on service appointments. Power Lane doesn't have this same restriction. I would like Power Lane to implement this functionality so that we can...
Omni Search doesn't save immediate history. For example. I can type a phone number in there. It can reveal two profiles for a customer. I click on one, It doesn't have a vehicle associated to it. If I go back to omni search my enquiry is gone. It ...
Sometimes you are looking to see just IO's or PR's for a specific part. When checking Inventory History to find them some parts a lot of entries in that screen. Being able to filter the screen based on S/S would make that job a lot easier.
Allow Move of same part number and customer from same IO
When large scope recalls with restricted ordering rules come up - FCA 90A Recall, for example - if a fleet customer has two different vehicles on the same IO for the same part, they cannot be shifted to another IO when you can only order 1 at a time.
Sometimes users keep a Power Lane open for a long time. Here's how this plays out. Joe opens his 11 AM appointment in Power Lane and leaves that open on his tablet. Meanwhile, he converts the appointment to a work order either from Q DMS, or from ...
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