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Power Lane

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Add extra brake measurements to ensure accuracy in powerlane

Within powerlane when technicians are performing the multi point inspection sheet there is no 4mm or 2mm brake measurement shown. To allow for accuracy and complete customer transparency these should be added to allow customers to know their true ...
Randy Lahaise 8 months ago in Quorum DMS / Power Lane 0 Already exists

Add Special Order Parts Notification to PowerLane

Advisors sometimes miss reminding customers when special order parts are in stock. Adding an indicator that special order parts are in stock for this vehicle/customer would allow the advisor to remind the customer of the special order parts in sto...
Mike Poelzer over 1 year ago in Quorum DMS / Power Lane 0

Add image editing tools to PowerLane

When uploading images to PowerLane, the primary goal is to visually show customers any issues that were discovered during the inspection. Sometimes it's difficult for customers to know what they are supposed to look at on the picture. Adding the a...
Colten Lumley 8 months ago in Quorum DMS / Power Lane 0

Restrict users from changing the booking employee on service appointments

In QDMS, many of our users have a security profile that makes them unable to change the booking employee on service appointments. Power Lane doesn't have this same restriction. I would like Power Lane to implement this functionality so that we can...
Shannon Maloley about 1 year ago in Quorum DMS / Power Lane 0

Prevent reopening service appointments

Sometimes users keep a Power Lane open for a long time. Here's how this plays out. Joe opens his 11 AM appointment in Power Lane and leaves that open on his tablet. Meanwhile, he converts the appointment to a work order either from Q DMS, or from ...
Guest about 1 year ago in Quorum DMS / Power Lane 0

Ability to delete appointment from within Power Lane

Looking to see a delete function added to Power Lane for appointments that do not get converted to RO's. Some time appointments are used as information points to reference an open RO in the system the customer is returning for the next day. I woul...
Randy Lahaise over 1 year ago in Quorum DMS / Power Lane 0

Enhancement Request: Notification for Service Advisors on Consumer's Declined Additional Service Requests in Power Lane Interactive Vehicle Condition Report

When the Power Lane Interactive Vehicle Condition Report response indicated a declined additional service request, it resulted in the expected outcome of the service quote being declined. However, the advisor was not notified upon opening the Repa...
Guest about 3 years ago in Quorum DMS / Power Lane / QuorumDMS Service 1

Change Request: Streamlining Digital Check-In Signatures to Enhance Efficiency and Eliminate Redundancy in Power Lane Workflow

I would like to propose an improvement regarding the digital check-in process for customers scheduling service appointments online. Currently, upon check-in, customers are required to provide an electronic signature to finalize the process. Howeve...
Guest over 3 years ago in Quorum DMS / Power Lane / QuorumDMS Service 1

Enhancement Request: Integration of 'Digital Check-In' Hyperlink in Service Appointment Calendar Entry

To optimize user convenience, it is requested to integrate a 'Digital Check In' hyperlink into the calendar entry when a service appointment is added from the Service Appointment confirmation. This enhancement will empower users to effortlessly lo...
Guest almost 4 years ago in Quorum DMS / Communicator / Power Lane / QuorumDMS Service 1

Would like to have the option to auto print an inspection form when the customer invoice gets printed.

If a powerlane inspection report exists for a work order, would like that inspection to automatically print when the customer invoice is printed
Guest over 4 years ago in Quorum DMS / Power Lane 0