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Created by Guest
Created on Apr 5, 2022

Enhancement Request: Notification for Service Advisors on Consumer's Declined Additional Service Requests in Power Lane Interactive Vehicle Condition Report

When the Power Lane Interactive Vehicle Condition Report response indicated a declined additional service request, it resulted in the expected outcome of the service quote being declined. However, the advisor was not notified upon opening the Repair Order that the consumer had taken action on the Interactive Vehicle Condition Report. This is a request to add an alert for the Service Advisor that the consumer has Declined additional service requests.

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  • Admin
    Daryl Miller
    Jun 7, 2023

    Thank you for your submission! We have reviewed it and it is now public and available to be voted on.