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DealerMine

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Pop Open Urgent Customer Notes

I need the ability to place an important flag on a difficult customer file so the BDC Reps are aware how to deal with them, in case they call back in. I know you can currently place a customer note and flag it as urgent, which will place a red "!"...
Guest over 4 years ago in DealerMine / Customer Profile 0

Import Data Source - MLG on the fetch

Would like to be able to have a field in Import Data Source that will allow us to pull in the MLG on the fetch. MLG is available in other areas but cannot be pulled within fetch currently.
Guest over 2 years ago in DealerMine / Fetch 0

OLS: Display Inactive Customers

Is there any way that we can set up OLS so that the inactive customers come up if the customer tries to book online?
Candace MacLeod over 2 years ago in DealerMine / Online Scheduling 0

Purchased Here and Still Owns Should be Yes if Purchased at any Store/Branch in the DB

When running the following Fetch: ApptDate  >=  "AddDaysToCurrent(0)" and ApptDate  <=  "AddDaysToCurrent(3)"  It is showing "No" under Purchased Here and Still Owns This was purchased at a different branch but still...
Guest over 2 years ago in DealerMine / Fetch 0

GM Lead Integration (DealerDirect Onstar) for USA

I am interested in having GM Leads (Dealer Direct Onstar Leads) to have integration with DealerMine so they don't have to be manually uploaded
Guest almost 5 years ago in DealerMine / 3rd Party Integration 0

Service Lane Tool

Please develop a service lane tool that can be used on a tablet. Would be a great addition to the DealerMine product offering, especially in this digital age!
Guest almost 5 years ago in DealerMine / DMS Integration / Service Lane 0

Mass Upload to Customer Profile

I have a list of VINs for customers who have no email address on file. I would like to upload a list of emails that will then fill in the email address on each customer profile. DealerMine currently does not offer this functionality. Please add this.
Guest over 2 years ago in DealerMine / Customer Profile / Fetch 0

BDC Report Card - Color Coded Benchmarks

When running the BDC Report card can there be color coding for Appointments Booked based on the set AC Benchmarks? For example, AC's goal is 35 per day. If that is achieved then it would show in blue. If not, in red.
Hope Gabric over 2 years ago in DealerMine / Reporting 0

Contact History Should Show All Text Messages

Please include customer replies in contact history rather than just showing the outbound contact. it's tedious to have to go to text history for this
Guest over 2 years ago in DealerMine / Customer Profile / Texting 0

Email Inbox Filters

I would like to see some changes with the Email Inbox functions. 1. I would like to be able to filter out emails by timeframe so that they are no longer in the inbox. This could be a fixed date (hide emails once they are 12 months old), or somethi...
Guest over 2 years ago in DealerMine / Email 0