Add eService (OLS) Nickname as a Service Merge Field
Please consider adding the E-Service Nickname as a Service Merge Field for text/email templates. When send confirmations to customers we will be able to work in the transportation type into the verbiage. Currently, I’m running a separate texting t...
When pasting HTML from outside sources into DealerMine’s email editor it does not work well with some newer HTML. Could the email editor need to be updated, or a newer version installed so as to function with outside HTML code?
Please add the ability to send an out of office or outside business hours auto reply via both text and email when someone sends a text or email outside opening hours
We would like to be able to have Google Calendar Integration within DealerMine for both Sales and Service CRM, mainly for appts and email/SMS comms so customers can easily click to add appts to their calendar
My idea would be to be able to send automatic replies to customers when I am out of office. When going on vacation, there isn't anyone to check my texts and emails through Dealermine. These messages will be left unread until I return. A lot of my ...
Editable Verbiage within .ics Attachments to Appointment Reminders
The current .ics attachment blocks a 1/2 hour slot in the recipient's calendar and simply says 'Service Appointment for <vehicle>'. We have run into numerous complaints from customers who believe the time showing blocked off in the calendar ...
Leah Wallace - Brown
over 1 year ago
in DealerMine / Email
1
I booked a test appointment for myself and I changed the promise time to 4:30pm however when I received the confirmation, and I tried to add to my calendar, it is only blocking off half hour at the start of teh appt time, but it should block off u...
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