Quorum Ideas Portal
ADD A NEW IDEA

DealerMine

Showing 434 of 908

Text Reporting for Confirms

I am requesting a batch text report that identifies who responded to the confirmation batch text with one of the following replies Yes No Rescheduled I would also like the report to identify how many of those customers showed vs no show
Guest over 1 year ago in DealerMine / Reporting / Texting 0

Customize the Call Select Buckets

Add more customization to the maintenance call select buckets so it isn't just 3-14 months and 15-18 months
Guest about 4 years ago in DealerMine / Call Select 0 Planned

Limit Times Available for OLS Based on Repair Groups

Currently, when booking by Teams in OLS you can limit which team an appt can go to based on the maintenance groups selected. However, this does not appear to account for "Additional Repairs" such as diagnostics. Please add the ability to ensure ce...
Shania Lynds over 1 year ago in DealerMine / Online Scheduling 0

Include Fetch Campaign name in Voice Drop Recycles

Can you please add the Fetch Campaign Name to the automated recycle performed by "Voice Drop"? Currently, only the Contact Type & Voice File title are being left and this is not enough identifying information. Users are unable to tell why the ...
Shania Lynds over 1 year ago in DealerMine / Fetch / Voice Drops 0

Multiple Phone Fields

Having another cell phone field would be handy or another spouse phone field
Tim Twells over 1 year ago in DealerMine / Customer Profile 0

Ability to Add Note to Custom Block Time

When users book an appointment, they sometimes use custom blocks to block off additional time. We would like the ability to add a note to a custom block so that others know why the time is blocked off.
Guest almost 3 years ago in DealerMine / Appointment Schedule 0

Add Transportation Type as Field in Fetch

Please add Transportation Type as a field within Fetch in the following data sources: All CustomersCustomers on Call SelectAppt History
Guest over 1 year ago in DealerMine / Fetch 0

Add Merge Field to Texting Templates

Please add merge field <<last service advisor>> to texting template (email likely makes sense too). This request stemmed from a CSI request. They want to be able to identify the service advisor on the RO that will have just closed, gen...
Guest about 3 years ago in DealerMine / Texting 1

Add Sales Merge Field to Templates

Please add <sales_person> as a merge field in text and email templates
Guest about 3 years ago in DealerMine / Email / Texting 0

Service Menus: Mileage Only Option

Please add an Option C where ONLY mileage is entered, or add a flag to option B "use mileage only" which would ignore the MONTHS. The workaround when you don't want to use months is to just enter really high numbers to make it irrelevant, but havi...
Guest about 3 years ago in DealerMine / Maintenance Schedules 0