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Workspace DealerMine
Categories Fetch Voice Drops
Created by Shania Lynds
Created on Feb 1, 2024

Include Fetch Campaign name in Voice Drop Recycles

Can you please add the Fetch Campaign Name to the automated recycle performed by "Voice Drop"?

Currently, only the Contact Type & Voice File title are being left and this is not enough identifying information. Users are unable to tell why the customer was contacted by Voice Drop without the Campaign Name as the identifier and the same voice file can be used for multiple reasons.

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