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Separate Communicator Text Reminders from E-Mail

Would like to have separate methods of contact for sending customer invoices and appointment reminders. When changing the method of contact so the Invoices can be emailed to the customer they no longer get the Service or Parts Reminder Texts. The ...
Rosie Gray over 1 year ago in Quorum DMS / Communicator / QuorumDMS Service 0

tech route sheet - ability to change technician sort order

We would like to be able to have a sort feature to be able to be sort technicians to our desire.
Chris Webb over 1 year ago in Quorum DMS / QuorumDMS Service 0

Prompt when selecting an open appointment slot in Appointment Calendar if there is another appointment window open

It is not unusual for an advisor to have multiple open windows in Xsellerator. If an advisor has an open appointment window in the background and tries to open a new appointment from the appointment calendar the system will change the time and dat...
David Lanting over 1 year ago in Quorum DMS / QuorumDMS Service 0

Prompt when clicking on an application if there is already an open window for that application

This would benefit all users in all areas of Xsellerator. For example, if I have a "vehicle" window open and I have a customer call to book an appointment, if I click on the new vehicle from within the appointment window it will take me to the veh...
David Lanting over 1 year ago in Quorum DMS / QuorumDMS Service 0

Enhancement Request: Notification for Service Advisors on Consumer's Declined Additional Service Requests in Power Lane Interactive Vehicle Condition Report

When the Power Lane Interactive Vehicle Condition Report response indicated a declined additional service request, it resulted in the expected outcome of the service quote being declined. However, the advisor was not notified upon opening the Repa...
Guest about 3 years ago in Quorum DMS / Power Lane / QuorumDMS Service 1

Making the "work order number" selectable similar to the VIN to be able to copy and paste it

With the rising number of GM programming recalls, this will eliminate GM claim rejections due to incorrect RO number inputted during SPS programming. This also makes the job more efficient. More efficiency means more money to the dealers and techs.
Rudmar Santiago over 1 year ago in Quorum DMS / QuorumDMS Service 0

Allow customer full name to appear on invoice

We currently have a business customer who requires to have their full business name shown on the invoice, but the system cuts off at the middle, because there are too many characters in their name.
Julie Bazinet over 1 year ago in Quorum DMS / QuorumDMS Service 0

Change Request: Improving Text Message Syntax and Personalization for Service Appointment Confirmations

I would like to address a redundancy issue in the outgoing text message syntax used for service appointment confirmations. Currently, the initial message includes the line "Message From %this dealer%," followed by "See link for appointment confirm...
Shannon Maloley over 3 years ago in Quorum DMS / Communicator / QuorumDMS Service 1

Change Request: Streamlining Digital Check-In Signatures to Enhance Efficiency and Eliminate Redundancy in Power Lane Workflow

I would like to propose an improvement regarding the digital check-in process for customers scheduling service appointments online. Currently, upon check-in, customers are required to provide an electronic signature to finalize the process. Howeve...
Guest over 3 years ago in Quorum DMS / Power Lane / QuorumDMS Service 1

Enhancement Request: Integration of 'Digital Check-In' Hyperlink in Service Appointment Calendar Entry

To optimize user convenience, it is requested to integrate a 'Digital Check In' hyperlink into the calendar entry when a service appointment is added from the Service Appointment confirmation. This enhancement will empower users to effortlessly lo...
Guest almost 4 years ago in Quorum DMS / Communicator / Power Lane / QuorumDMS Service 1