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Quorum Ideas Portal
Workspace Quorum DMS
Categories QuorumDMS Service
Created by David Lanting
Created on Nov 29, 2023

Prompt when clicking on an application if there is already an open window for that application

This would benefit all users in all areas of Xsellerator. For example, if I have a "vehicle" window open and I have a customer call to book an appointment, if I click on the new vehicle from within the appointment window it will take me to the vehicle window that is already open, not the vehicle I have clicked on. This behavior is present any time a window is open in the background so it is very easy for mistakes to happen, especially since every click through opens a new window and we all end up with multiple windows open at once. My opinion is that clicking through on something should take me to what I specifically click on, not the general application since that is how most common software behaves and therefor that is what users expect however a simple solution would be to have the system prompt to update the open window. This would force the user to close that window and re-open it to the correct information.

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