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PINNED Duplicate Associate popup warning
Requesting that a popup appears during creation of a new associate. If it is possibly a duplicate associate, prompt the user to confirm and select the correct associate from a list of candidates, or to continue to create a new associate.
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Tracking Who Opens Emails

Multiple users check emails but on occasion users are opening the email and not responding or addressing the customers concerns. I would like to the user who opens the email first tracked with in the DealerMine Email tab.
Guest over 4 years ago in DealerMine / Email 0

Access to View Document - Templates/Batch Setup

I would like to have access to see the document in Batch Contacts where it shows the data of customers on reserve or customers that were sent an Email or Voice Drop, etc...
Guest about 5 years ago in DealerMine / Batch Jobs 1

Report: Show Deleted Appt's Turn to Walk In RO's

I would like a report to show all deleted appts that were turned into walk in RO's.
Guest over 5 years ago in DealerMine / Reporting 0

Send Voice Drop Stats

Can we create a stats popup after send voice drop (from the fetch screen) to display the status of each voice drop? Similar to what is in Template/Batch set up:
Guest over 5 years ago in DealerMine / Fetch / Voice Drops 0

Fetch Email Campaigns Need Better Stats

When using fetch to send an email campaign, there needs to be more clarity on why contacts are being scrubbed prior to being sent to Jango. In the attached example, over 18000 contacts were fetched but less than 6000 were sent. What happened to th...
Leanne Galanakis over 3 years ago in DealerMine / Fetch 0

Do Not Display Phantom File within Search Results

Users are getting locked up and have to exit the system if they search on a VIN that exists on the Phantom file. I am requesting that the phantom file not be searchable in DM since it's a DM generated file which holds all orphan vehicles and can b...
Guest over 4 years ago in DealerMine / Customer Search 0

Override Button - Max Hours & Appointments

On the Appointment Schedule (Override) you can Override the given days Max Appointments/HRs but if you wish to Override further days you need to go to the Appt Schedule, choose Calendar, select another date then Override the Max Appointments/Hrs. ...
Guest over 5 years ago in DealerMine / Appointment Schedule 0

Quorum DMS Preferred Language Integration

Please add integration so DealerMine sets the language on the customer profile based on the preferred language field in Quorum DMS
Katie Stackhouse almost 3 years ago in DealerMine / Quorum Integration 0

OLS: Notify When Customer Cancels Appt

I would like to put a feature request in for the dealership to be notified when a customer cancels their OLS appointment. It would be nice to have the feature similar to the "Email Online Requests" feature where you can select which users will rec...
Katie Stackhouse almost 5 years ago in DealerMine / Online Scheduling 0

Access Profile From Upsells Screen

It would be nice if the option was available to double click on the customer name or number within the upsell screen to go directly to the customer profile, similar to how we do with the "recent recycles" button under the name tag.
Katie Stackhouse about 5 years ago in DealerMine / Name Tag Stats 0