Currently DealerMine uses Universal Analytics which has been upgraded to a new Google Analytics 4, however DealerMine doesn't have the ability to put the GA4 integration information into the DealerMine screens. So we are not tracking all the new d...
Fetch Last Modified Date to be RED if less than today
To help guide the end user in creating accurate Fetch campaigns, we need to colour the last modified date in red if less than today. This will prevent users from sending campaigns to customers who may not qualify anymore based on some type of acti...
Would like a way to mass delete old fetch imported files out of DealerMine Fetch whilst keeping the contact history connected to the import. Ideally, flag the fetch import as deleted and just hide it like emails in the inbox.
Since the home phone field is at the top of the list, often, cell phone numbers get entered there but then can't be texted since it's classed as a home number in the system.
Engage AI Batch Texting - Remove Wait Time Between Responses
Engage AI waits around a minute after it receives a response from the customer before it responds back. This ensure it doesn't feel automated. This makes sense after teh first reply, but after that it feels like it should be more instant to keep t...
When you run the Upsell Analysis Report there is some great information in the details of the report that we need. When you go to export this report, it only exports the summary or each advisor if you click on each advisor and then click export. P...
I would like to have the ability to change the wording in OLS. Instead of it saying "Additional Services" I want to be able to change it to "Promotions" OR add a promotion option on the screen. It would be ideal to be able to change to what the cu...
Add eService (OLS) Nickname as a Service Merge Field
Please consider adding the E-Service Nickname as a Service Merge Field for text/email templates. When send confirmations to customers we will be able to work in the transportation type into the verbiage. Currently, I’m running a separate texting t...
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