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DealerMine

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Address and Date of Origin Email when Replying

I would like a way to include the address and date of whoever originated an email in the email section of DM when replying. I compare it to MS Outlook where it always displays the address of where an email came from. Also can something done about ...
Tom Wilkie over 5 years ago in DealerMine / Email 0

Remove Fetch Preventions for Recalls

Can you remove preventions for ContactType = Recall within Fetch (Batch Features)? I was attempting to send a full list of Recalls via Fetch (Send Email) but DM removed the majority of contacts based upon CASL preventions. As per CASL, Recalls, Wa...
Tom Wilkie over 5 years ago in DealerMine / Fetch 0

Early Closure Christmas & NYE

I would ike a way to block off half a day when we are closing at 2pm on Christmas eve and New Year's eve. I realize I could use Exceptions/Vacations and then copy the rule to all other Advisors, but this is tedious. It would be a good idea to be a...
Tom Wilkie over 5 years ago in DealerMine / Appointment Schedule / Setup & Configuration 0

Email Font Sizes

When creating or editing an email, in DM it only has increments of 2's to choose font size. I would like the the option to choose font size 11 and this is not available in DealerMine. For example, Verdana Font size 11. Go to email tab, choose a cu...
Tom Wilkie about 6 years ago in DealerMine / Email 0

User Access Removal Should Also Remove Email Access

When we are removing a user from the store access under user setup can we please have it so that the email Inbox that is linked to them for that store is removed as well? Users can still see the email account once access has been removed unless yo...
Guest over 6 years ago in DealerMine / User Setup 0

Decline Recycle Type When Sending Batch Emails

Please add the ability to recycle as a Decline recycle type when sending batch emails.
Tim Twells almost 5 years ago in DealerMine / Batch Jobs 0

VIN Call Statistics - Key Report 5.8 Date Filter

Since this report automatically looks back 12 months, it isn't very useful for stores who have trigger specs that start closer to 12, vs the typical 3 months. Please add a simple date filter that allows the user to run the report based on looking ...
Tim Twells over 5 years ago in DealerMine / Reporting 0

Reynolds Integration - Priority on Opcodes

Please add enhancement to the Reynolds integration to push over the OpCode priority with an appt request
Guest over 3 years ago in DealerMine / DMS Integration 0

OpCode Hours in Fetch

I know the system has the ability to pull the appointment list and show how many hours are on a specific appointment however it doesn't give us this field in fetch to be able to pull a report. When you view the Service Report > Appointment List...
Guest over 4 years ago in DealerMine / Fetch 0

Add Store & Branch to SPORD Popup

In a branched setup, if a SPORD was ordered from Branch 1, but then the customer services as branch 2, the VIN gets assigned to branch 2 and when the SPORD shows up, it will look like it's for branch 2 even though it was ordered in branch 1. Pleas...
Guest over 4 years ago in DealerMine / Call Select / Customer Profile 0