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Workspace DealerMine
Categories Fetch
Created by Tom Wilkie
Created on Dec 10, 2019

Remove Fetch Preventions for Recalls

Can you remove preventions for ContactType = Recall within Fetch (Batch Features)? I was attempting to send a full list of Recalls via Fetch (Send Email) but DM removed the majority of contacts based upon CASL preventions. As per CASL, Recalls, Warranty, Safety or Security concerns are not CEM's in the meaning of CASL, unless the customer has explicitly requested not to be contacted (manually turned off)

The following types of messages will not be considered a CEM in the meaning of CASL, as long as the message is only for one or more of these purposes: providing warranty information, product recall information or safety or security information about a product, goods or a service that the person to whom the message is sent uses, has used or has purchased.


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