Quorum Ideas Portal
ADD A NEW IDEA

DealerMine

Showing 434 of 908

Action Buttons

Since the DM update, the icons are smallerl and the same colour. Please change this as I find myself hitting the wrong one frequently.
Guest about 1 year ago in DealerMine / Customer Profile 0

PBS: Declined Services Integration

Please add integration to PBS so we can pull declined services into DealerMine. Here is an example RO in PBS: In this case, opcode 01MAZ002 is what we use for all declined services. The X just means the job has not been either assigned or punched ...
Guest over 2 years ago in DealerMine / DMS Integration 1

Book by Tech Should Recognioze Blocked Time

The book by tech functionality needs to recognize blocked time so that it could automatically prevent another appointment from being booked if an appointment overlaps a blocked time slot. Ex: In the screenshot below, you can see that the tech has ...
Nicole Barahinyura over 2 years ago in DealerMine / Appointment Schedule 0

Read Receipt for Text Messages

Looking to find out if there is a way to know who read a text message in a customers profile? We ran into a situation where a rep read a text message and never responded back to the customer. Can Dealermine track every step of who marked a text or...
Guest over 2 years ago in DealerMine / Texting 0

Telephony - Ability to Record Multiple Voice Files at Once

I would like the ability to record multiple voice files without having to call the toll free number and enter the pin every time.
Guest about 1 year ago in DealerMine / Telephony 0

Be Able to Add Customer but not Edit

I want to be able to change user access so people can add a customer but not edit a customer. Currently, it's both or nothing.
David Haley about 1 year ago in DealerMine / Customer Search / User Setup 0

Branching: Customer Preferred Store

I would like it if there was an option to select a preferred store for a customer. This would help with scheduling customers for their preferred store quickly and without confusion on the AC or Customers part
David Haley over 1 year ago in DealerMine / Customer Profile 0

Contact Flow: Add Same Step Multiple Times

I would like the ability to add the same step multiple times in the contact flow. For ex: a manual call from the call select screen 3 times before moving to text.
Guest over 1 year ago in DealerMine / Batch Jobs 0

Ability to Cancel Future Scheduled Text Campaigns

Please add the ability to cancel ALL future scheduled Text Blast Campaigns. Currently, users are unable to cancel future scheduled Text Blast Campaigns that are scheduled for the same day as they are receiving a message that "The job has run, can ...
Shania Lynds over 1 year ago in DealerMine / Batch Jobs / Fetch / Texting 0

Add Images to Email Signatures

Please add the ability to add images and links into users email signatures
Ashley Pickard over 2 years ago in DealerMine / Email / User Setup 0