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Online Scheduling

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OLS: Display Inactive Customers

Is there any way that we can set up OLS so that the inactive customers come up if the customer tries to book online?
Candace MacLeod over 2 years ago in DealerMine / Online Scheduling 0

Turn Off Online Scheduling Images

I would like the ability to turn off the images shown for vehicles on the Online Scheduling tool. The reason is that some of the images are not even close to the actual vehicle it is supposed to be portraying. This image shows as dump style truck ...
Tim Twells over 2 years ago in DealerMine / Online Scheduling 0

Special Promotion Popup in Online Scheduling

Would like to request a feature where promotions can be added that would popup when the customer gets to the services page in OLS. This would be eye catching for the customer and would be more likely they would select it. Promos popup that lists t...
Guest over 2 years ago in DealerMine / Online Scheduling 0

OLS - Limit Key Drop

Would like to be able to limit the Key Drop to 4 per day for online booking but do not want to affect Key Drop bookings by the AC's
Tim Twells over 2 years ago in DealerMine / Online Scheduling 0

Capture VIN Using Camera for Online Scheduling

When entering the VIN to book on OLS, can a photo option be available for the customer to take a photo of their VIN and it will capture it? Ford Motor Company is incorporating this feature into their app for customers to book that way.
Hope Gabric over 2 years ago in DealerMine / Online Scheduling 0

OLS: "Type My Service Myself" to select an OpCode

To ensure accuracy of appts being booked via OLS, it would be great if there was an option to "type my request" where the customer could begin typing what they are looking for, assuming what they are being presented with isn't what they want, and ...
Lori Martin over 4 years ago in DealerMine / Online Scheduling 0

OLS: Ability To Control Days Offered

I would like the ability to block off Monday appointments for a location when a customer books on a Friday evening, Saturday, or Sunday. So if they booked Friday night after closing, Saturday or Sunday it wouldn't present any appointments before T...
Guest over 4 years ago in DealerMine / Online Scheduling 0

OLS: Tag to an Agent in eService Tab

Is it possible to have a way to denote who, if anyone, is already working on an OLS appt in the eService tab? This would be helpful so if one person is working on it, someone else doesn't try and grab it as well
Rachael Thibodeau about 5 years ago in DealerMine / Online Scheduling 0

OLS/e-Service History

Is there a way that a customers E-Service/OLS history could show? With a tab to show what happened through the process. Just like Web Leads are there? I am asking for a historical reference tab that contains filters and a calendar option. it could...
Hope Gabric about 5 years ago in DealerMine / Online Scheduling 0

Filter Which OLS Site Appt Came From

Can you please add a drop down in the eService tab to filter by website if there are separate websites for a store?
Guest over 5 years ago in DealerMine / Online Scheduling 0