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PINNED Duplicate Associate popup warning
Requesting that a popup appears during creation of a new associate. If it is possibly a duplicate associate, prompt the user to confirm and select the correct associate from a list of candidates, or to continue to create a new associate.
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BDC Report Card by Username & Enterprise

It would be nice if we could have a new view for the BDC Report Card. We ideally would like to see the BDC report by username for the enterprise instead of just the individual users. We would like to see this view for the entire enterprise where i...
Katie Stackhouse almost 6 years ago in DealerMine / Reporting 0

Fetch Opcode Group Based on Last RO Date

I would like the ability to use "lastROdate" range within opcode group count rather than specific dates "09/01/2018,10/01/2019" Statement used: "Last RO Date" >= "AddMonthsToCurrent(-18)" and OpCodeGroupCount(09/29/2017,9/22/2019,"NS") = 0 and ...
Katie Stackhouse over 5 years ago in DealerMine / Fetch 0

BDC Penetration Report by Branch

I would like the ability to run the BDC Penetration report by Branch rather than having all data combine under the one store.
Katie Stackhouse over 6 years ago in DealerMine / Reporting 0

OpCode Control Email Notification

I would like the ability to email the BDC Managers and other specific users when the shop is overbooked. It would be great if we had the ability to manually type in the email addresses. At the moment, we only have the option of selecting the users...
Katie Stackhouse over 6 years ago in DealerMine / Setup & Configuration 0

Quorum: Body Shop Appts Receiving Confirms & Show on Schedule

In Quorum, there is a department drop down when you book at appt. You can either select Mechanical or Body Shop: Via integration, this will show as: Where M = MechanicalB = Body Shop Currently, we are not doing anything with the B and therefore bo...
Guest over 4 years ago in DealerMine / Quorum Integration 0

Products Sold By Business Office Under Purchase History

I would like the Ability to see products sold by the business office under purchase history, such as extended warranties
Guest over 5 years ago in DealerMine / Customer Profile / DMS Integration 0

Report: Warranty Work by Technician

For the Technician Efficiency Summary Report (both MTD and YTD versions) please add an additional filter other than Store and Branch. The filter should be titled "CWI" and have options "Customer Pay", "Warranty Pay", "Internal Pay", "All" and shou...
Guest about 3 years ago in DealerMine / Reporting 0

Pull Declined Work from DealerBuilt

I would like to have the ability to pull decline/ refusals information from DealerBuilt. We are currently pulling from API, But in the near future all stores will be moving away from AutoPoint. Please let me know if this is doable
Justin Doyle almost 5 years ago in DealerMine / DMS Integration 0

Key Report 5.1 Add Voice Drops

I would like the "auto calls" changed to "voice drops" in the reporting data and graph information. Auto calls are no longer a valid reporting item. It would be great to see voice drop information in this report.
Guest over 5 years ago in DealerMine / Reporting / Voice Drops 0

Copy Waiter Schedules

It would be nice to be able to copy waiter schedules. By Shop - day to day, By Team - team to team and day to day
Guest over 4 years ago in DealerMine / Appointment Schedule / Setup & Configuration 0