Are we able to reformat the comments section in chat leads so they are more easily readable? Currently, they come in looking like: On reviewing the @dealerinspire.com leads, DealerMine does not recognize the actual formatting within the Lead Detai...
Would it be possible to have the text in the lead show up so it's easier to read and add hyperlinks? Here is what it should look like: Here is what it actually looks like:
I would like a report that shows MSI/MVI customers from last year, if they came in this year and if they are a new/used vehicle customer. Retention is a key target at the dealership lately and I require this information in an easy to read report. ...
As a dealer, I would like to be able to better customize the text in Maintenance config (Description & Pricing tab) so that words can be bolded etc... which ensure I can highlight the important of certain lines to appt coordinators using the s...
Please allow the ability to block numbers from being able to text into the DealerMine application. There can be spam and at times offensive messages sent in that we would ike to ensure are blocked in the future
I would like to be able to verify that numbers listed in the cell phone field are in fact legitimate mobile numbers. There are validation tools available on the market, such as valitito.com.
DM's Store Setup Turn Off options (e.g.) (1) Turn On/Off DMS Customer Contact Recognition (2) Push DealerMine Turn Offs to DMS (3)Sync Turn Offs Right now only 1 and 2 are working. I would like to use Option #3 so we can be consistent with DBT.
While working with Clara on Case# 217128 - Purchase Data Issue. There is a issue with the Sales Schedule not taking into account when a lease is bought out. Clara would like us to look at handling lease buy outs better and stop customers from rece...
Guest
about 3 years ago
in DealerMine
0
Already exists
Given we have the VIN and RO # on appts, even when an advisor only links it with a VIN when booked in the DMS, we should update the closed RO on the Appt Schedule to show the customer it is linked to as currently it just shows a blank entry and yo...
0
Already exists
0
Planned
