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PINNED Duplicate Associate popup warning
Requesting that a popup appears during creation of a new associate. If it is possibly a duplicate associate, prompt the user to confirm and select the correct associate from a list of candidates, or to continue to create a new associate.
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Activity Change Logs to go further back than 2 months

When I go to check on the Activity Change Logs being done by the Dealer Admin Users within my Dealership, I can only go as far back as 2 months. It would be beneficial in some instances to be able to go back further as sometimes it was 6 months to...
Guest about 2 years ago in Accessible Accessories / Reports 1 Shipped

Create a Quote for a vehicle that is not part of our OEM lineup

As OEM vehicles aren't as easy to come by, Dealership's are now selling more used vehicles. It would be great if there was a way that we could do up an Accessory Quote from a Blank Template. Allowing us to write in the vehicle name, and a possbili...
Guest about 2 years ago in Accessible Accessories / Quotes 0 Shipped

Default used vehicles to be exempt from the FLT

Although used vehicles get hit with the luxury tax if they haven't been registered in Canada before, that is a rare case. I would like Desk to remove federal luxury tax from all used vehicles by default.
Shannon Maloley about 2 years ago in Autovance 0 Shipped

Support one pay lease for Mazda

I occasionally use single payment leases at my dealership, but Autovance does not support this for Mazda. This makes it quite difficult to quote these deals when requested by a customer.
Guest about 2 years ago in Autovance / Desk / MyDeal 0 Shipped

Default to Blended Rates when Max Advance of MSRP Exceeded

When the max advance of MSRP is exceeded, Desk asks how to handle the situation. I would like a dealer setting to always blend rates, so that it never pops up. I always want to blend the rates, and automatically handling this would make it easier ...
Guest about 2 years ago in Autovance / Desk / MyDeal 0 Shipped

Allow for the default gross type on manually added accessories to be sales

When manually adding accessories within a deal inside of Desk, the gross is defaulted to N/A and has to be switched over to sales. The customer would like to have an option to have manually added accessories to automatically default to a sales gro...
Guest about 2 years ago in Autovance / Desk 1 Shipped

Delete Multiple Overrides at the same time

Sometimes a DealerAdmin wants to reset all the overrides that have been created. Or maybe just one of the sections in the overrides. There could also be a new DealerAdmin and wants to start fresh. Right now it is time consuming as the only way to ...
Candace MacLeod about 1 year ago in Accessible Accessories / Dealer Admin 0 Shipped

Add a Search Field on the Accessory Listing Page

There can be so many accessories on any given vehicle. Trucks are heavily accessorized and sometimees finding an accessory can be hard. Not knowing what category it might appear in etc. Having a search field where a person can search by Part Numbe...
Guest about 2 years ago in Accessible Accessories / Quotes 0 Shipped

Discounts are confusing on Quotes

The way your Quotes look after you add a discount is confusing. A customer sees the yellow price (which already includes the reduced amount), then sees the next line shows the discount amount. There is no total line. They are getting caught with d...
Guest about 2 years ago in Accessible Accessories / Quotes 0 Shipped

Report: BDC Delay To Answer

Please create a report for Response rate aka delay to answer. When a customer calls in, how long does it take a BDC agent to answer the call?
Melissa Adams about 1 year ago in DealerMine / Telephony 1 Shipped