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Status Shipped
Workspace DealerMine
Categories Telephony
Created by Melissa Adams
Created on Apr 5, 2024

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Report: BDC Delay To Answer

Please create a report for Response rate aka delay to answer. When a customer calls in, how long does it take a BDC agent to answer the call?

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  • Melissa Adams
    Apr 5, 2024

    How long it takes them to respond to the voicemail :-)

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