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DealerMine

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Set CDK Labour Codes in Opcode Utilization

Need a way so all CDK labour codes can also be used and set in OpCode utilization - they should match the ones available in the appt booking screen, which is not just C, W, I
Tim Twells over 4 years ago in DealerMine / DMS Integration / Opcode Utilization 0 Planned

Edit Future Dated Fetch Email Campaign

If a user wishes to edit a future email campaign, they're unable to change/update the Email Template, Display Name, Reply To Email, Distribution Recipients etc on the Campaign History Tab. Under Campaign History we have an "edit" button but it wou...
Rachael Thibodeau over 4 years ago in DealerMine / Fetch 0

Add Modified Date Column to Saved Fetches

Could we add a column to the front screen of Fetch and carry over the modified information that is found when you open the fetch. It would make the Fetch process much easier when updating lots of fetches to be able to see which ones had already be...
Tim Twells over 4 years ago in DealerMine / Fetch 0

Red Strike Through Turned Off Contact Methods

Can you please put a red strike through a contact method on the customer profile if that contact method is turned off? The red X's can be overlooked and if there was a strike through the contact method it would be a failsafe.
Tim Twells over 4 years ago in DealerMine / Customer Profile 0

Telephony Dashboard for AC

Can we have a total in the Name Tag that displays Outbound calls made = Inbound calls made = Emails Sent = Texts Sent = Letters Sent= Total = Would satisfy the needs for this case
Lori Martin over 4 years ago in DealerMine / BDC / Telephony 0

OLS: Ability To Control Days Offered

I would like the ability to block off Monday appointments for a location when a customer books on a Friday evening, Saturday, or Sunday. So if they booked Friday night after closing, Saturday or Sunday it wouldn't present any appointments before T...
Guest over 4 years ago in DealerMine / Online Scheduling 0

Letter Templates Should Work More Like Emails

In order to use letters you have to link the letter to each individual user. I have 10 to 15 letters per dealership and in order for a user to have access to them I have to link each one individually to each user. When that user goes to send a let...
Tim Twells over 4 years ago in DealerMine / Letters 0

Fetch: Remove Time From Contact Date, Deal Date & RO Date

Can we please remove the 12:00:00 AM time from the contact date, deal date and RO date in all of the date fields in Fetch including under saved queries.
Tim Twells over 4 years ago in DealerMine / Fetch 0

Team Leads Ability To View Queue Like A Master

Please add in a feature, perhaps to user access, that can identify a user as a team lead, and that will give the user access to be able to view queues like a MASTER user
Sharon Daley over 4 years ago in DealerMine / BDC / Telephony 0

Send Booked Appt Text

In Store Specs, you can enable the ability to send an email after each appt. Please also allow the ability to send a text. This may require some way for the customer to identify which way they would prefer to receive to ensure they don't receive both
Sharon Daley over 4 years ago in DealerMine / Setup & Configuration / Texting 0