Would like to be able to respond to customers via social links (Facebook, Instagram, etc...). This would allow us to keep all our customer communication in one place.
I would like it if there was an option to select a preferred store for a customer. This would help with scheduling customers for their preferred store quickly and without confusion on the AC or Customers part
Vehicles Assigned to Improper Store/Branch After Appt Booked
The confirm call select buckets are still populating correctly, it’s just the profile will show it as branch 1. Please have the branching logic amended to account for open appts as well when assigning branches
I need the ability to place an important flag on a difficult customer file so the BDC Reps are aware how to deal with them, in case they call back in. I know you can currently place a customer note and flag it as urgent, which will place a red "!"...
I have a list of VINs for customers who have no email address on file. I would like to upload a list of emails that will then fill in the email address on each customer profile. DealerMine currently does not offer this functionality. Please add this.
Force Store/Branch Selection When Adding Customer/Vehicle
Please have the store and branch fields default to a blank line when adding a new customer or vehicle which forces the user to select the proper store and branch from the drop down box, avoiding errors of having VINs and appts booked in the wrong ...
Feature Request - Customer profile- Default to Traffic Log
We would like to be able to default the tab the user lands on when going into a customer profile. Service staff would like to land on a different tab than sales staff. For example, service would like to land on the service history tab and sales pe...
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