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PINNED Duplicate Associate popup warning
Requesting that a popup appears during creation of a new associate. If it is possibly a duplicate associate, prompt the user to confirm and select the correct associate from a list of candidates, or to continue to create a new associate.
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New Customer: Mandatory Cell Phone

When adding a customer or prospect, there is a check box next to the email field which allows forcing entry of an email address, or allows the email address field to be blank. We need a similar check box next to the Cell Phone field that performs ...
Guest over 4 years ago in DealerMine / Customer Profile 0

Telephony - Reporting on Call Type

I would like a report that breaks down all of the Inbound/Outbound Telephony calls by Call Type: CSI, Maintenance, Recall, etc.
Guest almost 6 years ago in DealerMine / Reporting / Telephony 0

Phone Number on Appointment Reception List Report

I would like a column for phone numbers added to the Appointment Reception List report. Service -- Appt Lists -- Appt Reception List
Guest almost 6 years ago in DealerMine / Reporting 0

Lost Sales by Technician

I would like the lost sales report to also include technicians / I need visibility into all touch points with a customer and who is or isn't selling / I like that you added AC to the lost sales report but now I also want to see lost sales by techn...
Guest about 6 years ago in DealerMine / Reporting 0

Store a GCLID code for Google Ads

I'm looking to take our marketing efforts a step forward by tracking offline conversions with Google Ads. Can DealerMine have the ability to store a GCLID code with customers who send in leads? Here's a reference: https://leadsbridge.com/blog/guid...
Guest over 4 years ago in DealerMine / Web Leads 0

Telephony: Change Ringtone

Can we add a feature request to provide users to be able to change the ringtone for telephony?
Guest about 6 years ago in DealerMine / Telephony 0

Default DMS Default Complaint to Enabled

I would like the box to be checked off at all times for "Complaint & use DMS default complaint" field on the book appt screen. I would rather have the option to unselect the box instead. When booking appointments from book appointment screen, ...
Guest almost 3 years ago in DealerMine / Appointment Schedule 0

Caller ID to be Displayed for Users

Please allow the ability to assign a caller ID to individual users direct lines so when they call out, their caller ID will show and not just their number
Guest over 6 years ago in DealerMine / Telephony 0

Mandatory Phone Number for Online Appointments

When a customer requests an online Appointment, can we please have both phone number and email address fields mandatory?
Hope Gabric over 2 years ago in DealerMine / Online Scheduling 0

Full OpCode Change Colour Appt Schedule

When an opcode is full as per opcode control, can the color change from Green to Red on the Appointment Schedule screen under the Operations Tab to the left? Currently, it only shows a red exclamation point, but it would help to have it just be in...
Hope Gabric about 3 years ago in DealerMine / Appointment Schedule 0