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DealerMine

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Store a GCLID code for Google Ads

I'm looking to take our marketing efforts a step forward by tracking offline conversions with Google Ads. Can DealerMine have the ability to store a GCLID code with customers who send in leads? Here's a reference: https://leadsbridge.com/blog/guid...
Guest over 4 years ago in DealerMine / Web Leads 0

Telephony: Change Ringtone

Can we add a feature request to provide users to be able to change the ringtone for telephony?
Guest about 6 years ago in DealerMine / Telephony 0

Default DMS Default Complaint to Enabled

I would like the box to be checked off at all times for "Complaint & use DMS default complaint" field on the book appt screen. I would rather have the option to unselect the box instead. When booking appointments from book appointment screen, ...
Guest almost 3 years ago in DealerMine / Appointment Schedule 0

Caller ID to be Displayed for Users

Please allow the ability to assign a caller ID to individual users direct lines so when they call out, their caller ID will show and not just their number
Guest over 6 years ago in DealerMine / Telephony 0

Mandatory Phone Number for Online Appointments

When a customer requests an online Appointment, can we please have both phone number and email address fields mandatory?
Hope Gabric over 2 years ago in DealerMine / Online Scheduling 0

Full OpCode Change Colour Appt Schedule

When an opcode is full as per opcode control, can the color change from Green to Red on the Appointment Schedule screen under the Operations Tab to the left? Currently, it only shows a red exclamation point, but it would help to have it just be in...
Hope Gabric about 3 years ago in DealerMine / Appointment Schedule 0

Automated Reply Text to "C" Confirm

Is there a way to have an automated text reply go to a customer when they reply "C" to our confirmation text?
Hope Gabric over 4 years ago in DealerMine / Texting 0

Convert Negative Customer # to Actual Customer

We have been importing lists to use for outbound marketing. When the customer decides to book an appt, it would be helpful to have the ability to convert the negative Dealermine Customer number to an actual new customer to keep the database clean.
Hope Gabric over 4 years ago in DealerMine 0

Default Correct Texting Template

It would be nice that when texting a customer the corresponding/linked text template would pre-populate as it does when you send an email. For example, if the contact type selected is Confirm it will default to the starred text template for Confirm.
Hope Gabric almost 5 years ago in DealerMine / Texting 0

Appointment History Tab (Promise Date/Time)

I would like to see an appointment's Promise Date/Time underneath DM's Appt Hist (Tab).
Hope Gabric almost 5 years ago in DealerMine / Customer Profile 0