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DealerMine

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OLS Google Analytics

The Google Analytics you can enter in eService config does not track anything when OLS is set up as an iFrame on a dealer website. Additionally, for form submissions, I wanted to confirm if form submissions can have a Google Event fired upon form ...
Guest over 4 years ago in DealerMine / Online Scheduling 0

Hyundai Recalls in CRM for Quorum Stores

For Hyundai Canada stores on Quorum DMS, we already have integration to get recalls within OLS. Would like to expand this integration so we can access these recalls in the CRM as well
Guest over 3 years ago in DealerMine / Quorum Integration 0

Vehicle Status Board Filter

I would like to select which RO's appear on the Status Board. i.e. either triggered by RO or Opcode group. Currently it is all or nothing
Guest over 3 years ago in DealerMine / Vehicle Status Board 0

Send Batch Text before Batch Email

I would the the ability for Batch CSI's to go out to a Text first before going out by email. To have to option to say Send the text first if they have a cell and if not send email second. They have both Texting and Email Batch set up for CSI's.
Guest over 5 years ago in DealerMine / Batch Jobs 1 Will not implement

Fetch Import: Declined/Deferred Work

We need a way to import this list to the declined services bucket on the call select screen like a store using Autopoint. The area's highlighted in yellow would need to be included on the import and would need to present in the format we are curre...
Rachael Thibodeau over 3 years ago in DealerMine / Fetch 0

Customize Confirm Bucket

Is it possible to update the call select ‘Confirm Appts’ ‘Level 1’ bucket at the store and branch level so that it only includes appointments where there is no email on file? I ask as some of our OEMs have mandated that we use XTIME scheduler to b...
Guest over 4 years ago in DealerMine / Call Select 0

Batch Confirms for Appts Booked in DMS

Currently, DM does not send out an automated confirmation unless the appt was booked directly within the DealerMine application. Can Appts booked in the DMS be added as an option to qualify for batch confirms?
Guest over 5 years ago in DealerMine / Batch Jobs 0

Booked Appt Indicator Next to VIN

There is no way of know what vehicle has the booked appt on outside of clicking on each vehicle to see the Open Appt Icon. If you go to the Search screen and search out the customer you can see there is a Appt Icon indicating there is an appt on t...
Guest almost 6 years ago in DealerMine / Customer Profile 0

Quorum DMS Turn Off Integration

When the DMS field "MSG Pref" = "None" please have DealerMine turn off Phone, Text & Voice Drops to ensure customers are not being contacted in DM after being turned off in the DMS MSG Pref is not a good field to use to turn off customers in D...
Patti Callahan about 3 years ago in DealerMine / Quorum Integration 0

OLS: Additional Languages

As an end user, I would like to be able to schedule an appt in my native language so that I better understand the process and book the appt accurately. We currently have English and French, but also have requests for Mandarin and I'm sure Spanish ...
Patrick Manning over 3 years ago in DealerMine / Online Scheduling 0