When using fetch to send an email campaign, there needs to be more clarity on why contacts are being scrubbed prior to being sent to Jango. In the attached example, over 18000 contacts were fetched but less than 6000 were sent. What happened to th...
Users are getting locked up and have to exit the system if they search on a VIN that exists on the Phantom file. I am requesting that the phantom file not be searchable in DM since it's a DM generated file which holds all orphan vehicles and can b...
On the Appointment Schedule (Override) you can Override the given days Max Appointments/HRs but if you wish to Override further days you need to go to the Appt Schedule, choose Calendar, select another date then Override the Max Appointments/Hrs. ...
I would like to put a feature request in for the dealership to be notified when a customer cancels their OLS appointment. It would be nice to have the feature similar to the "Email Online Requests" feature where you can select which users will rec...
It would be nice if the option was available to double click on the customer name or number within the upsell screen to go directly to the customer profile, similar to how we do with the "recent recycles" button under the name tag.
It would be nice if we could have a new view for the BDC Report Card. We ideally would like to see the BDC report by username for the enterprise instead of just the individual users. We would like to see this view for the entire enterprise where i...
I would like the ability to use "lastROdate" range within opcode group count rather than specific dates "09/01/2018,10/01/2019" Statement used: "Last RO Date" >= "AddMonthsToCurrent(-18)" and OpCodeGroupCount(09/29/2017,9/22/2019,"NS") = 0 and ...
I would like the ability to email the BDC Managers and other specific users when the shop is overbooked. It would be great if we had the ability to manually type in the email addresses. At the moment, we only have the option of selecting the users...
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