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DealerMine

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Outbound Appointment Credit

Currently, if a Rep is working through the Call Select (outbound calls), and the Customer indicates they want to book the appt at another store, that appt counts as an inbound appt since you now have to do a search to get the customer profile at t...
Hinako Arino almost 3 years ago in DealerMine / Appointment Schedule 0

Disable or Increase Time for Auto Log Out Due to Inactivity

Please add an option to disable, or at least increase the length of time for the auto log out due to inactivity. Less frequent users like GMs etc... like to have DealerMine open to periodically check on things and find it frustrating to have to lo...
Guest almost 3 years ago in DealerMine / Setup & Configuration 0

Maintenance Schedules Based on VIN Decode

If we could organize service schedules by engine size (V8 vs. V6 etc), automatic vs. Manual, and Gasoline vs. Diesel, this would make setting up services schedules much easier and much more accurate. We already get this info from VIN Decode so wou...
Tom Wilkie almost 6 years ago in DealerMine / Maintenance Schedules 0

Quorum - Pull Warranty

Please add the integration to pull warranty info into DM from Quorum DMS
Katie Stackhouse about 6 years ago in DealerMine / Quorum Integration 0

Auto Email - More Flexibility with Schedule

I would like an option added for emailing a report. When under Reports tab, myfavourites, Appointment Schedule Detail, I would like to be able to send Saturday and Monday's data by email on Friday. Right now it has the option to send different ema...
Tom Wilkie about 6 years ago in DealerMine / Reporting 0

Force Store/Branch Selection When Adding Customer/Vehicle

Please have the store and branch fields default to a blank line when adding a new customer or vehicle which forces the user to select the proper store and branch from the drop down box, avoiding errors of having VINs and appts booked in the wrong ...
Sharon Daley about 3 years ago in DealerMine / Customer Profile 0

OLS: Carry VIN over When Push to DMS OFF

When a dealership does not have Push to DMS turned on, meaning someone has to manually book the OLS appt in DealerMine, if a new customer has searched with and/or input a VIN in OLS, it is only carried over to DealerMine so far. The VIN appears on...
Patrick Manning about 3 years ago in DealerMine 0 Planned

Add VIN to worksheet

We would like to see the Vehicle Vin added to the Worksheet.
Katie Stackhouse over 6 years ago in DealerMine / Traffic Log 1

Set Daily Limits in Transportation Config for ALL Types

We need the ability to set limits per day on all trans types, like we have for LOANERS. All other types you can only set a single limit that applies to each day, with teh workaround being to use an OpCode and set the control in Shop Hours
Sharon Daley about 3 years ago in DealerMine / Transportation Config 0

Documentation of Outbound Appointment Preps Sent

For appointment Prep, when we send an email to someone it does not display in the appointment prep area saying/documenting that we sent it. I need there to be an area in appointment prep that we can display all of the outbound appointment prep not...
Guest about 3 years ago in DealerMine / Appointment Prep 0