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Communicator

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Enhancement Request: Streamlined Access to Work Order ID in Electronic Parts Requests for Improved Efficiency

It would greatly enhance efficiency if the work order ID within an electronic parts request in Communicator were easily accessible. Having the ability to simply click on the work order ID to open it would be incredibly valuable, allowing us to eff...
Guest over 2 years ago in Quorum DMS / Communicator / QuorumDMS Parts 1

Enhancement Request: Restoring Functionalities in Communicator for Improved User Experience

A request has been made to restore certain functionalities in Communicator. Firstly, it would be highly appreciated if we could once again assign preferred names to group chats. This feature allows for easier identification and organization of cha...
Shannon Maloley over 2 years ago in Quorum DMS / Communicator 1

Mobile Application Enhancement Request: Mobile-Optimized Communicator App for Enhanced Accessibility and Responsiveness

Is it currently feasible or potentially possible to develop a mobile application for Communicator that mimics the functionality of the desktop version? This app would provide prompt alerts and pop-up notifications on Android and iPhone devices, al...
Guest almost 3 years ago in Quorum DMS / Communicator 1

Improvement Request: Inclusion of Technician Name in Communicator Parts Request for Streamlined Parts Sales

In order to enhance efficiency in the parts department and streamline operations, it would be beneficial if the Communicator Parts Request, which outlines the billed parts when a Service Quote is merged to a Work Order, also includes the name of t...
Taylor Dignan about 3 years ago in Quorum DMS / Communicator / QuorumDMS Parts 1

Improvement Request: Enhanced Alert for Customer Communication in the Customer Summary Window

Enhancement for Customer Summary Window - Message Preference: Is it feasible to implement a mechanism that alerts the employee when they attempt to communicate with a customer who does not have configured message preferences? Presently, when the e...
Guest about 3 years ago in Quorum DMS / Communicator 1

Enhancing Communicator Application with Notifications for Improved Customer Responsiveness

Right now, the Communicator web app doesn't have a way to let users know when there are new messages or tasks waiting for them when they're not actively using the app. It's really important for the dealership staff who use Communicator to be able ...
Tommy Harris over 3 years ago in Quorum DMS / Communicator 1

Enhancing Message Delivery Status in Communicator App Customer Summary Window

In the previous version of the Communicator window within XSellerator, there was a convenient 'Delivery status' feature that provided information on whether a message was 'In Process,' 'Success,' or 'Error.' However, after transitioning to AWS, th...
Shannon Maloley over 3 years ago in Quorum DMS / Communicator 1

Inclusion of Groups in User Drop-Down List for Enhanced Communication Efficiency in the Communicator Application

In the Communicator application, a powerful tool utilized by dealership users for seamless and streamlined communication with both their customers and internal team members, an enhancement has been requested. When initiating a new conversation, we...
Shannon Maloley over 5 years ago in Quorum DMS / Communicator 1