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Communicator

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Choice of plain text or QTemplates for automated Communicator SMS messages

HTML templates work great for a clean email, but for SMS, simple text gets a far better response than the standard "Message from {dealership} - Please See Attached". Give the choice on whether to use QTemplates or simple plain text for SMS text me...
Jay Planedin about 2 months ago in Quorum DMS / Communicator / QTemplates 0

Multiple Notification Recipients for Service Appointments

Overview Add the ability to include multiple contacts when sending service appointment confirmations and notifications. Similar to a "CC" function in email, this would allow service notifications to reach both primary contacts (like fleet managers...
Jacqui Taylor 2 months ago in Quorum DMS / Communicator 0

Message Redirection to other employees

Communicator Message Redirect - There is a feature within communicator where, if a customer were to respond to a message from an advisor and that advisor was not logged into communicator that day, it would automatically route the message to anothe...
Guest 5 months ago in Quorum DMS / Communicator 1 Planned

Add multiple email address to a customer profile

If possible, it would be extremely helpful to be able to store multiple emails for associates. When sending an invoice VIA communicator, currently we can only send it to the one email on file. It would be very helpful if you could select from mult...
Taylor Dignan over 1 year ago in Quorum DMS / Communicator 0

Add an Interactive Calendar into Xsellerator

It would be nice to have an interactive calendar in Xsellerator so that employees could add their holidays or days off schedule. That way everyone would know if and when someone would be absent. Would be a help to all departments. Receptionist wou...
Paul Callegari 4 months ago in Quorum DMS / Communicator / QuorumDMS Accounting / QuorumDMS Parts / QuorumDMS Sales / QuorumDMS Service 0

For parts ordered through a service quote, send communicator notification to the order employee when parts have arrived

There is new functionality that Service Advisors can now order parts from the Service Quote parts window. When those parts arrive, would like a notification sent to the Ordering employee
Shelly Galway-Lowe about 2 years ago in Quorum DMS / Communicator / QuorumDMS Parts 0

Stop the automatic removal of Communicator Part Requests when someone clicks 'Got It'

We would like to either have the automatic removal of communicator parts requests stopped or have a master log of all requests to refer back to in case of missing orders, system issues, etc .
Russell Moynham almost 2 years ago in Quorum DMS / Communicator 0

Automatically email W/O or P/S Invoice to customer when the transaction is posted

If an associate is set up up with a AR Account, when a Work order is posted, we would like the ability to automatically send a copy of the work order/part sale invoice to the email address on file
Guest almost 5 years ago in Quorum DMS / Communicator / QuorumDMS Service 0

Communicator Notes/Flags on QLeads

Looking to have an option to make a "note" within the Sales Planner Communicator Chat. Similar to when a Phone Number is given and we are able to mark "Contact made" and then type a few notes. We have an alarming amount of Sales Planner Qlead repl...
Guest almost 2 years ago in Quorum DMS / Communicator / Sales Planner 0

Enhanced Conversation Navigation and Display in Communicator

Currently, locating a specific part of a conversation in Communicator can be time-consuming, especially when there are multiple messages going back and forth. It would greatly enhance efficiency if you could simply click into a single message and ...
Drew Cullen about 2 years ago in Quorum DMS / Communicator 0 Already exists