Choice of plain text or QTemplates for automated Communicator SMS messages
HTML templates work great for a clean email, but for SMS, simple text gets a far better response than the standard "Message from {dealership} - Please See Attached". Give the choice on whether to use QTemplates or simple plain text for SMS text me...
When sending QTemplates to a customer via text message, the user receives a message that contains only a link. The user must click the link to view the message. For some time now everyone has been conditioned to not click on links from strange num...
Enhanced Access Control for Email and Texting QTemplates Based on User Permissions
A user has requested that we improve the access to email and texting QTemplates based on the user's access permissions specified in the DMS Security module. Currently, all users have unrestricted access to every type of email template, leading to ...
Enhancement Request: Universal Integration of 'Contact: Goes by Name' Placeholder in All Customer Templates
QTemplates - New Placeholder 'Contact: Goes by Name' - Would like the new placeholder added to all templates under the 'Customer" area. The new placeholder was created recently but not added to all template types. It is currently in the service ap...
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