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Fetch

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Fetch: Remove Store/Branch Numbers When Exporting Data

DealerMine adds a number, such as 03 to the end of many pieces of data such as RO# to identify the store/branch it belongs to. However, this doesn't mean anything to anyone other than DealerMine and when we export data from fetch, to make it usabl...
Tom Wilkie over 1 year ago in DealerMine / Fetch 0

Allow Fetch Automation from More than One Contact Method For Each Customer

Issue: I would like customers to get both a voice drop and a batch email for CSI with in a 30 minute and before the OEM surveys going out. Troubleshooting: Admin - Templates/Batch Setup - Batch Contacts - Voice Drops - Showing Fetch Automation for...
David Haley 9 months ago in DealerMine / Batch Jobs / Fetch / Voice Drops 0

Fetch Datasource Function (Open WIP)

When building a Fetch within Datasource: Customer Vehicles there is an Open Appt Count (0)., but can a "Open WIP" function be added to ensure end-users do not market towards those customers in for service (WIP) E.g. "Email" LIKE @ and "Last RO Dat...
David Haley over 1 year ago in DealerMine / Fetch 0

Custom Sales Types in Fetch

Could we please add the ability to see the actual sales type in Fetch versus just C, W or I? Our store has different sale types at different locations and would like the ability to fetch from them.
Tim Twells about 2 years ago in DealerMine / Fetch 0

Fetch: Add RO Mileage to Service History Data Source

When using fetch to pull RO data, I cannot get any data around the RO mileage. You can specify LAST RO MILEAGE but that is just a single number. For example, if I want to pull All ROs within a date range, I want to see the RO mileage for each RO i...
David Haley about 1 year ago in DealerMine / Fetch 0

Fetch - Filter Sweep Option by Send Type

In Sweep Option, I would like to be able to filter by "send type" - example - email, call select, text. Currently if I want to use the sweep option, I need to scroll through all campaigns which is a lot because I import the Onstar list daily.
Guest over 2 years ago in DealerMine / Fetch 0

Ability to Cancel Future Scheduled Text Campaigns

Please add the ability to cancel ALL future scheduled Text Blast Campaigns. Currently, users are unable to cancel future scheduled Text Blast Campaigns that are scheduled for the same day as they are receiving a message that "The job has run, can ...
Shania Lynds over 1 year ago in DealerMine / Batch Jobs / Fetch / Texting 0

Include Fetch Campaign name in Voice Drop Recycles

Can you please add the Fetch Campaign Name to the automated recycle performed by "Voice Drop"? Currently, only the Contact Type & Voice File title are being left and this is not enough identifying information. Users are unable to tell why the ...
Shania Lynds over 1 year ago in DealerMine / Fetch / Voice Drops 0

Add Transportation Type as Field in Fetch

Please add Transportation Type as a field within Fetch in the following data sources: All CustomersCustomers on Call SelectAppt History
Guest over 1 year ago in DealerMine / Fetch 0

Fetch: Express Consent

I would like the ability to pull a fetch of all customers that have given express consent.
Lori Martin about 3 years ago in DealerMine / Fetch 0