I would like to submit a feature request for texting reports. I want a report that includes how many texts went out, How many appointments were booked, ROI, What texting number the text went to, How many were viewed and such.
We need to make a new process like the one populating MNTForecastMaster but more accurate/granular. With this data please make a new Lost Sales report. Please keep the old report since the new one will only be able to report on data moving forward
I would like a report that tells me customer profile Email penetration report / Basically active customers, RO in the last 24 months, versus active customers with an email address
I am looking for a report that would let me know what customer and which services were booked for customers that were left a Voice Drop. Basically, the voice drop report should let you drill down to what is being booked.
To validate charges, I would like to have this report itemized so you can ultimately drill down to see every call made by every user for the month, whether it was inbound or outbound, the date/time and length of the call etc..
Since this report automatically looks back 12 months, it isn't very useful for stores who have trigger specs that start closer to 12, vs the typical 3 months. Please add a simple date filter that allows the user to run the report based on looking ...
I would like to have a sort option that allows the dealership to include only Service BDC agents that are currently marked as active in DM and scrub out the rest. Like a checkbox that would allow inclusion or exclusion of inactive users. Ex: If yo...