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Online Scheduling

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OLS: Add OpCode Est Time

As an end user, I would like to have an estimate of the length of time the work I am requesting will take, this helps me better plan my day and know how long I may be without my car In OLS Config, there should be a new setting added called "Displa...
Guest over 3 years ago in DealerMine / Online Scheduling 0

OLS Google Analytics

The Google Analytics you can enter in eService config does not track anything when OLS is set up as an iFrame on a dealer website. Additionally, for form submissions, I wanted to confirm if form submissions can have a Google Event fired upon form ...
Guest over 4 years ago in DealerMine / Online Scheduling 0

OLS: Additional Languages

As an end user, I would like to be able to schedule an appt in my native language so that I better understand the process and book the appt accurately. We currently have English and French, but also have requests for Mandarin and I'm sure Spanish ...
Patrick Manning over 3 years ago in DealerMine / Online Scheduling 0

New OLS Report

I would like a new OLS report that captures the number of OLS appts booked by store/branch but also what services were selected by the customer online, as in, a count/sum split by maintenance group. This should account only for what the customer s...
Patrick Manning over 5 years ago in DealerMine / Online Scheduling / Reporting 0

OLS History on Customer Profile

I would like to be able to see the original request from the customer once an OLS appt hasbeen confirmed in the eService tab. Also, we would like to attach this to the customer fileas we do with Web Leads so the customer's OLS history is on their ...
Micheal Paradis over 5 years ago in DealerMine / Customer Profile / Online Scheduling 0

Add to Calendar Option for Email & Text Reminders

Please add an option to add an appt to a calendar of choice when reminders are send via email or text
Guest over 5 years ago in DealerMine / Email / Online Scheduling / Texting 0

OLS: Notify When Customer Cancels Appt

I would like to put a feature request in for the dealership to be notified when a customer cancels their OLS appointment. It would be nice to have the feature similar to the "Email Online Requests" feature where you can select which users will rec...
Katie Stackhouse almost 5 years ago in DealerMine / Online Scheduling 0

Mandatory Phone Number for Online Appointments

When a customer requests an online Appointment, can we please have both phone number and email address fields mandatory?
Hope Gabric over 2 years ago in DealerMine / Online Scheduling 0

OLS: BCC Email Template

Could I please have the BCC email templates set up to be sent to the DealerMine email address (ex. 1111acmeservice11@dealermineinc.com) associated with the branch the appointment was booked for? That way the email is attached to the customer's pro...
Hope Gabric almost 5 years ago in DealerMine / Online Scheduling 0

Limit Booking By OpCode in Online Scheduling

In the OLS Booking System, when a customer is booking a Tire Storage opcode, would like it to only give them the option to book at least 3 days out. Similar to this option, except at the OpCode level, not just overall. Would need a new setting whe...
Guest over 2 years ago in DealerMine / Online Scheduling 0