It would be so useful if we could send a fetch automation to the call select screen or the work plan. For example, if I want salespeople to call customers on their birthday I can create a fetch automation, but it will only work for email, text or ...
We need a way to import this list to the declined services bucket on the call select screen like a store using Autopoint. The area's highlighted in yellow would need to be included on the import and would need to present in the format we are curre...
Would really like to be able to run a fetch to find out any customer's who are turned off in the DMS. We have the info available so being able to filter by that in fetch would be great. The ultimate goal would be to run a fetch where we could grab...
I am trying to run a fetch for next weeks appointments that contain recalls. I need all recalls booked from Monday March 25 to March 31st. I could write it like this, but it's tedious: "ApptDate" >= 03/25/2019 and "ApptDate" <= 03/31/2019 an...
Like for email, would like to have the ability to do a Fetch Text campaign. We should only allow it if user have access to a Batch text number (probably same logic as in batch automation by text?)
Can we create a stats popup after send voice drop (from the fetch screen) to display the status of each voice drop? Similar to what is in Template/Batch set up:
When using fetch to send an email campaign, there needs to be more clarity on why contacts are being scrubbed prior to being sent to Jango. In the attached example, over 18000 contacts were fetched but less than 6000 were sent. What happened to th...
I would like the ability to use "lastROdate" range within opcode group count rather than specific dates "09/01/2018,10/01/2019" Statement used: "Last RO Date" >= "AddMonthsToCurrent(-18)" and OpCodeGroupCount(09/29/2017,9/22/2019,"NS") = 0 and ...
I would like a feature added to show an icon on the customer file for active fetch, it would be nice instead of searching or looking under email history to see if a customer received an email blast. This way if the customer has an icon, you could ...