I would like the ability to add the same step multiple times in the contact flow. For ex: a manual call from the call select screen 3 times before moving to text.
Please add the ability to cancel ALL future scheduled Text Blast Campaigns. Currently, users are unable to cancel future scheduled Text Blast Campaigns that are scheduled for the same day as they are receiving a message that "The job has run, can ...
There is no way to setup a batch email from the "declines" on call select. This is because Declines don't display as a "batch type" when creating a new batch in batch contacts. Please add declines as an options so this group of customers can be ta...
I would like a new feature added for Batch Texting, to add "Transportation Filter" to the Batch Texting Setup screen the same as what Batch Email has from Template/Batch Setup, Batch Contacts.
I would like the ability to do a mass delete of email and text templates instead of deleting them one by one. Have a check box to select more then one template at a time If an email or text template is used by Batch and would like it removed maybe...
For surveys, I would like to be able to send all completed surveys to certain people, not just ones that fail. I tried to set up the survey notifications to send at 100% but it would not work, I can set it at 98%. Eg. For every survey that is comp...
Here is a scenario - A father and daughter have both of their vehicles on one profile because both are under the ownership of the mother. The daughter has an appt that we sent a text for but it wound up going to the mother since the cell field is ...
When sending batch emails to customers the merge fields for user signature,Dealership name, email and phone# are not populating. When the user sends the same template the merge fields are populating.
Select All Button for Scheduling Days on Batch Contacts
We'd like to request the addition of having a "select all" button added tothe batch setup that would tick all days of the week. We are currentlysetting up a lot of batches and anticipate many more in the years to come. If this were currently in pl...
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