Please develop a service lane tool that can be used on a tablet. Would be a great addition to the DealerMine product offering, especially in this digital age!
In PBS, users have the ability to choose the driver that is bringing the vehicle in for service by clicking on the drop down arrow after the customer's name and then choosing the correct name: This is important to help with CSI scores because then...
In PBS, there is a pop-up when a tire storage opcode is added to an appt where they can add notes, such as the location, whether tires are being pulled or stored etc... The problem is, when I use these OpCodes in DealerMine, I have to go into PBS ...
Quorum DMS Integration: Push and Pull Contact History
What is the change? They requested to have all forms of contact (email, letter, call, text, voice drop etc) push and pull between Quorum DMS and DM so anyone using either system can see who contacted the customer, the date of contact, and what was...
Need a way so all CDK labour codes can also be used and set in OpCode utilization - they should match the ones available in the appt booking screen, which is not just C, W, I
There is no Opcode pull with Reynolds, so details (description, pricing etc...) are pulled in when used on an appt, when there is no accommodation to update those if the data changes/updates on the DMS side. As in, if we change the price of an Opc...
CDK Integration: Add Contact History Entry When Appt Updated in DMS
When an existing appt is changed in CDK, we do not see that change in the contact history in DealerMine. We can see this with Reynolds stores but not CDK stores. I would like DealerMine to write a statement in the contact history that the appt was...
Are you able to pull the field cust type from DBT into DealerMine and make it available for fetch? There are many fetches that require customers based off Employee flag in customer type.
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