Currently, if a customer Opts of SMS by replying STOP, Texting is Turned OFF, and the SMS bubble on the customer profile changes from Blue to Grey with the hover over wording "Send Opt In" However, if you click the Send Opt in, you get this error:...
When sending out a notification that a customer has a recall on their specific vehicle we need to include the VIN to identify the correct vehicle that we are speaking about. Also need this when doing batch campaigns that are VIN specific for the p...
Adding the store # to the Texting page (like on the OLS landing page) would make sorting much easier for users who are assigned to manage multiple or specific dealerships.
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