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Workspace DealerMine
Categories Texting
Created by Hope Gabric
Created on Sep 13, 2023

Change SMS Icon Colour for Opt Out

If a customer replies "STOP" in order to opt-out of text messaging can the SMS bubble change to red?

This way there would be an indicator for all states,

Grey = Never opted in

Yellow = Opt in sent but customer hasn't replied

Blue = Customer has successfully opted in

Red = Customer has opted out previously

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  • Admin
    Patrick Manning
    Sep 14, 2023

    Thank you for your submission! We have reviewed it and it is now public and available to be voted on