I would like to see some changes with the Email Inbox functions.
1. I would like to be able to filter out emails by timeframe so that they are no longer in the inbox. This could be a fixed date (hide emails once they are 12 months old), or something that can be changed and managed depending on a Dealerships wants & needs
2. Currently, if I want to mass remove emails in DealerMine I must submit a Support Request. Within our Email Inbox there are no options to "Select All", you can only select all of the emails a single page at a time, when you have emails going back to 2013, this is not feasible to do on your own
We should have a way to mass remove emails in our inbox, without removing them from the customer profile, as a CRM platform, we do require historical contact data.