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Red Strike Through Turned Off Contact Methods

Can you please put a red strike through a contact method on the customer profile if that contact method is turned off? The red X's can be overlooked and if there was a strike through the contact method it would be a failsafe.
Tim Twells over 4 years ago in DealerMine / Customer Profile 0

Field for Secondary Cell Number or Per VIN

Here is a scenario - A father and daughter have both of their vehicles on one profile because both are under the ownership of the mother. The daughter has an appt that we sent a text for but it wound up going to the mother since the cell field is ...
Guest over 5 years ago in DealerMine / Batch Jobs / Customer Profile / Texting 0

Don't Show Click To Call Icon for Invalid Numbers

Please update the system so the Click to Call Icon doesn't display unless the phone number is deemed valid, such as when it's listed as all 0's
Guest almost 4 years ago in DealerMine / Customer Profile / Telephony 0

Add Store & Branch to SPORD Popup

In a branched setup, if a SPORD was ordered from Branch 1, but then the customer services as branch 2, the VIN gets assigned to branch 2 and when the SPORD shows up, it will look like it's for branch 2 even though it was ordered in branch 1. Pleas...
Guest over 4 years ago in DealerMine / Call Select / Customer Profile 0

Booked Appt Indicator Next to VIN

There is no way of know what vehicle has the booked appt on outside of clicking on each vehicle to see the Open Appt Icon. If you go to the Search screen and search out the customer you can see there is a Appt Icon indicating there is an appt on t...
Guest almost 6 years ago in DealerMine / Customer Profile 0

Allow Partial VIN Copy

It would be nice if it was possible to select and copy specific characters on the VIN on a customers profile. DealerMine only allows you to click the VIN in which it selects it all. Sometimes it will allow you to select SOME characters, but only i...
Patrick Manning over 6 years ago in DealerMine / Customer Profile 0

Update Contact History When Appt Created or Updated in DMS

Please write to contact history when an appointment is created, updated or deleted in the DMS. This will ensure email/SMS updates are still sent when they should be
Guest almost 3 years ago in DealerMine / Customer Profile 0

Remove MPI Data

Can we please add the ability to "delete" MPI's through the GUI (e.g. Followup (Refusals)) by (1) manual selection (2) based upon the Filters: Reason, Service, Origin, Type and a specified date range?
Guest over 6 years ago in DealerMine / 3rd Party Integration / Customer Profile / Setup & Configuration 0

Allow Blank Email Field

When DealerMine deletes an email, its pushes a "del" into the DMS (Quorum in this case) Please allow a blank email to be saved to avoid this erroneous text in the DMS
Micheal Paradis about 3 years ago in DealerMine / Customer Profile 0 Planned

OLS History on Customer Profile

I would like to be able to see the original request from the customer once an OLS appt hasbeen confirmed in the eService tab. Also, we would like to attach this to the customer fileas we do with Web Leads so the customer's OLS history is on their ...
Micheal Paradis over 5 years ago in DealerMine / Customer Profile / Online Scheduling 0