Preventing Duplicates

There has to be a way to prevent duplicate customers from constantly being created. Our numbers are always high when running the Duplicate Associate Purge program. We are suggesting that Quorum force a third party authorization when it finds a possible duplicate. Also, an improvement in the Purge tool that will allow a date field to be used so that we can see the latest duplicates created. This way we can address the employees that are causing this issue.